Hazelkorn and Huisman 2008 in Higher Education Policy; Higher Education in the 21st Century — Diversity of Missions
How should quality and excellence be measured? Are there different definitions or metrics depending upon the type of institution or mission? Some people argue that excellence is a normative concept requiring international benchmarks, while others say there can be different ways of measuring excellence and achievement, including impact measurements. Most national and global rankings, for example, only measure research because there is publicly available data. Yet, higher education institutions are more complex. As Einstein's famous sign in his office read: ‘Not everything that counts can be counted, and not everything that can be counted counts’.
Romney et al. 2008; Measuring the Success of Diversity Directors in Independent Schools; it’s a bit out of scope, but includes a few references in the introduction that might be useful.
Clayton-Pedersen et al. Making Excellence Inclusive. This paper has a chart that compares the traditional versus the inclusive notions of excellence and lays out each of them for students, faculty, administrators and staff, the curriculum and the institutional environment.